Here are solutions to some common questions about passwords. I tried to log on, but I keep getting a message indicating that your username or password is incorrect.
Here are some possible solutions to address this issue:
It is possible that the CAPS LOCK key is activated.
Windows passwords are sensitive to case-sensitive, which means that whenever you type the password, you must write each letter exactly like when you first created your password – with a capital or lower case. If you accidentally pressed the CAPS LOCK key, you type your password in all caps unintentionally. Make sure the CAPS LOCK key is off, then retype the password.
You may have typed the wrong password.
If you can not remember your password, you must reset or a password reset disk, either with an administrator account. For more information, see the Windows password reset.
It is possible an administrator on the computer to be rebooted your password.
If your computer is on a network, a network administrator is able to reset your password If you consider this to be possible problem, consult your network administrator. If the computer is in a working group, anyone who has a computer administrator account is able to change your password.
You may have tried to log on to a wrong user account
If you have multiple user accounts on your computer, make sure you log on to the account that matches the password used.
I can not remember my password for the administrator account.
The best option is to use the password reset disk. If you have a password reset disk, you can reset the password using another administrator account (if you have one). If you reset a password using another administrator account, permanently lose access to all e-mail messages or encrypted files available on the administrator account whose password reset.
The steps will vary depending on where the computer in a domain or a workgroup. To find out, see “To check membership to a workgroup computer or in an area” where are the differences between a home network and a service?
The computer is in an area
Open User Accounts clicking the Start button, click Control Panel, User Accounts and then User Accounts. Click User Accounts. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Click the user account whose password you want to reset, and then click Reset Password. Enter the new password, confirm your new password and then click OK.
The computer is a working group
Open User Accounts clicking the Start button, click Control Panel, User Accounts and Family Safety, then User Accounts. Click Manage another account. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Click the user account whose password you want to reset, and then click Change Password. Enter the new password, confirm your new password, enter a password hint and then click Change Password.
Can Windows remember my password so you do not have a key to when they log on to a network?
It’s sometimes possible. When you log on to a network and prompted the user name and password, you may see a check box indicating that Windows to remember your password. If you select box, Windows will remember that password and no one will ask you each time you log on. However, if you store passwords on your computer, anyone who has access to the computer also has access to all passwords. Therefore, for security reasons, you should not always select box and enter the password when you log on.
I can’t use the fingerprint reader to log on to Windows. If you upgraded to this version of Windows from an earlier version of Windows, you will need to type your user name and password the first time you log on, instead of using the fingerprint reader. Once logged on, you can start using the fingerprint reader after you download the driver using Windows Update. For more information about Windows Update, see Install Windows Update. If you only use the fingerprint reader and Windows does not remember your password, you can’t log on. If no other user accounts on the computer, it will not be able to log on to Windows and will need to reinstall Windows.11
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